Show pageOld revisionsBacklinksFold/unfold allBack to top Sitemap This is a sitemap over all available pages ordered by namespaces. cookie database devblog iauser internal iqxweb iqxweb-next iqxwebnext jobrunner newfeatures newreleases placement playground releases reports sidebarplayground sqlanywhere technical iqxhub iqxhubbackup iqxweb jobrunner solvedcases woodpecker vacancy_job web wiki Online User Guides Welcome to the IQX 'Frequently Asked Questions' help page Document Downloads Form Position Saving Getting Started Inbox and Contact Events IQX Bug Report IQX Feature Request 5_video_buttons Startup Form Configuration guides for IQX system administrators Process Button Copying Letter Text Wildcards for searching for records Keyboard Shortcuts IQX & SQL Anywhere 10 Basic Install Advanced Installation IQX/SQL Anywhere 16 Client Installation Troubleshooting 16_th_6 Searching for Shift Advanced INI Configuration IQXAssist (Early Access) Alternative Invoice Address Set Up Alternative Invoice Address - Users Alternative Form Background Colour Alternative Font Colour on a Selector Archiving Documents Audit Contact Events Company Record Checked Date Audit Changes to Department Registration Agency Setup Shifts And Vacancies - Audit Trail System Administrator Auditing the Person Record IQXanywhere Word Processing Boilerplate menu list size switch Adding more personalisation to Boiler Plate Text Bulk Importing CVs Compliance Documents Compliance Domains - Advanced Connection Check Convert Boiler Plate Text Copying Shifts Custom Grid Columns CV Searching using Indexes IQX CV Searching using Internal Db Text Indexes (SQL Anywhere 11+) How data is protected in IQX (Desktop Application .exe AND IQXanywhere) IQXanywhere Data Storage Fair Use Policy Debugging IQX BDE Connection Failures Disabling Search Hints Document Templates Favourites/Search Email Group Notifications IQXanywhere Enhanced Support Services Policy External Credentials Person/Candidate faq1-01 faq1-02 faq1-03 faq1-04 How to change departments that a candidate is registered with Client Company faq2-01 faq2-02 faq2-03 faq2-04 faq2-05 Vacancy/Jobs faq3-01 faq3-02 A temporary placement has turned into a permanent role Desktop/Diary/Contact Events Removing a Progress Due For Action item from your Desktop Mail Inbox User Unable to accept attachments Temp Desk/Timesheets When trying to book a temp into a shift they do not appear in the list of temps I am trying to cancel a shift but it won't let me faq6-00 Reports Find the report directory Install a report Run a report Edit a report Delete a report Print a report ACCOUNTS COMPANY / CLIENT CONTACT CONTACT EVENTS MISCELLANEOUS PROGRESS PLACEMENT TEMPDESK User / Consultant Reports VACANCY Searching faq8-01 faq8-02 faq8-03 Field Codes Are Showing In a Merge Document Rather Than the Data Spell Check does not seem to be working on Contact Events There is a big space showing before my email signature Common Error Messages faq9-01 Connection terminated Mail Merges Other FAQ's I need some more ‘candidate sources’ adding Amending your IQX Username Mail Merge FAQs IQX Client Folder Structures & Permissions Full Text Searching in IQX hat_1 hat_2 Temp Requirements Boiler Plate Text (Standard Text/AutoText) Basic IQX CV Searching using Microsoft Indexing Services Bulk changing Progress State or Action Date (for a group of candidates) Using PostCode Look-up Sending Files to IQX Merging Duplicate People or Companies Links to Social Networking Person Salutation Filtering Temps on Temp Desk according to availability Stretchy Columns Colour Legend included in Contact Events Email Signatures The Help Menu Help Topics Hints, Tips & Shortcuts IQXanywhere Backup and Data Retention Policy index Client Files Installed with IQX IQXanywhere IQX & IQXanywhere Cookie Policy IQXanywhere iqxweb_login_setup IQXWordAddon Installation Guide Installing Index Server Manually Install SQL Anywhere ODBC Drivers New Features - Release 2.3.4 New Features Withholds Notifications - Deep Links Notifications nwtestpage Postcode Distance Configuration Person payroll validation checks on Pay Freq/Method & Tax Method IQXAnywhere Subscription Services Pricing Plan IQX Privacy Policy How to use IQX Diary and Appointments How to Add a New Candidate Record How to add a New Company Record How to Add and Remove Company Contacts Adding a New Vacancy How to find a Person / Candidate How to search for a Company or Contact Starting IQX Contact Events Person Selector The Person Record Search Criteria Vacancy Record Desk Top Company Selector Company Record Temp Desk Contact Events Making an Appointment Make a Reminder Progress Selector Placement Selector Contact Events Quick Fill Shift Staff Note How to send CVs to a vacancy contact Timesheet Image linking and completion Completing Timesheets - hints for problems IQX booking consultant guide (shifts) IQX Perms Vacancy Selector Rate Scheme Calculator exe: Release Information Reports and Jobs rpost_setup Sending a Document for an E-Signature Secondary Agencies Temps Setup Accounts Setup Users General Settings Questionnaires Installation of IQX, SQL Anywhere & Addons View only default to see IQXNet details IQX Set Up Broadbean Guide User Leave Actions GDPR Privacy Setup iqxWEB Settings (DRAFT) Compliance Configuring the New Person Wizard User Personalisation - Set Up Collections/Internal Chat Social Care Set Up Compliance Document Packs Document Stamps Compliance Documents - Adjustment of document input configuration to change size/readability. Compliance Domains Notifications Agency Setup Rate scripts PIV2 Configuration Guide Configure IQX to recognise Email from an internal address using MS Exchange. Configure a bar code scanner to read timesheet barcodes Ensure that a particular e-mail address is used in e-mail merges Run a database update Apply an IQX configuration update Enter an International Payment in IQX using Bankscan account checker Create a list of regularly used companies Add questionnaires as switchable fields Get more out of searches Change where questionnaire items are viewed Creating a Custom Word Merge Field based upon questionnaire items Add a background image to IQX Set up a validation function Understanding IQX Timesheet Validation Create a Candidate Self-Registration Form Open multiple copies of a selector form Updating Bank Details Checking Set up a shortcut to run AHL Transfer from outside IQX Add a New Temp Desk How to Change IQX's Icon sa22-00 sa23-00 A guide to checking connections in use and licences used Outlook 2013 Debugging IQX Connection Failures BDE Fails with Runtime error 217 (+ mem location) Configuring External Blob (Document) Storage How to use the IQX Launcher sa30-00 How ODBC settings relate to database and database engine names How to configure IQXCallerNotification application Set IQX to log User off after a period of inactivity Setting up Blank Timesheet Dispatch Function Linking Questions to Compliance Documents Forcing a Database Update Install and Configure EWS (Exchange Web Service) Send Mail Development of IQX and Inbox Visibility How to Configure Online Web Reference Configuring IQX to use rates determined by Agency Worker not Vacancy / Placement Setting up Holiday Pay in IQX Configuring URL Based Telephone Dialling Stored Search in Another Users Name Web Referencing Restrict Users from seeing Temp Desk other than own Comparing the Structures of Two Databases Configuring single sign-on / Active Directory integration Secure Document Sending Two-Way SMS text with SMSWorks Search IQX Quick Menu Indexing Server IQX & SQL Anywhere 10 IQX & SQL Anywhere 16 Windows Search Welcome to the IQX Help Centre IQXanywhere Standard Support Services Policy th5-00 topbar Timesheet Query Management Switchable Views on the Desk Top Collections/Internal Chat Filters How to ..... Add a New Candidate Requirements Add an existing CV to a candidate's record To create a new CV How To Complete A Questionnaire Availability, Unavailability, Holiday Diary Contact Events Entering a registration/interview contact event History Entering new candidate’s payroll details Checking Accrued Holiday Pay Entering a P45 date Progress Reports Progress Due for action Progress States Progress Selector Progress Person Record - Placements Timesheets tab Timesheet form Timesheets Setting up Temp Desks Photo Documents References Searching for Vacancies from a Candidate record How to ..... How to search for a Company or Contact Adding a Company Adding further company contacts Adding further personal details about a contact Adding accounts, etc. details How To Complete A Questionnaire Contact questionnaire Company record - Adding a vacancy Contact events Company - Notes Company Groups Group Tree Temp details Viewing former employees or temp staff Adding a new account code to a company record Company - Placements View Documents Desktop How to use the Desk Top Desk Top Placements View Diary Inbox Progress due for Action Contact Events due for Callback Current Vacancies How to remove items from Desk Top Action list. How to make a Diary Appointment How to make a Pop Up Reminder Why Can't I delete a Contact Event? What if I absolutely need to edit an existing Contact Event? How do I add to, delete from, or change the list of "Contact Event Types"? Charts Expiry Dates Temp Desk Weekly contract Weekly contract Monthly contract Monthly contract Weekly shift Weekly shift Temp Desk - Vacancy Tab Temps Tab Temps view Temp Desk - Placements Tab Temp Desk - Placements view Timesheets view \ Working with timesheets Timesheets Tab / working with timesheets Shifts Tab Cross reference with vacancy form Temps tab Timesheets tab To complete a timesheet Make a temp booking Search for Candidates to Shortlist to a Vacancy Contact candidates Send CVs Book interviews Make a placement Create provisional timesheets from placements Complete timesheets End a Placement When a Temp leaves Create a Holiday Pay Timesheet Creating SSP timesheets Editing transferred timesheets Creating a negative timesheet Editing timesheets and Cancel Correct Holiday Pay in Lieu timesheets for a leaver Generating an E-timesheet Transfer Blank Timesheet Dispatcher Managers can create Ops Teams for managing Temp Desk Placements and Temps Views Shift Confirmations Accounts / Payroll Invoicing permanent placements Invoicing temporary placements Raising a one off invoice Send Invoices Receipts and Allocations Payroll lock Transaction List Accounting Reports Currencies Countries VAT Rates Payment Methods Parameters Ledgers Accounts Nominal Codes Document templates Nominal segments Debtors letters list Person, Payroll. "Awaiting NI" added. Managing Composite Companies / Umbrellas / Providers Crediting Copying Invoices IQX Credit Control Statements Reports Find the report directory Install a report Run a report Edit a report Delete a report Print a report Accounts Reports Candidate Reports Company / Client Contact Reports Contact Events Selector Desk Top Reports Miscellaneous Reports Progress reports Placement Reports Tempdesk / Timesheet Reports User / Consultant Reports Vacancy Reports Reporting Access Levels Searching To search the database: Selection tab Saving Stored Selections Creating a stored selection containing the combined results of previous stored selections Saving Stored Searches Search results and bookings Searching for vacancies from a candidate’s record Searching for candidates for a vacancy Keyname look ups How many records are in my sample? What do the colours mean Postcode Distance Searching Contact Management How to set up a letter or CV template How to write a letter to one person How to do a mail shot / mail merge How to print labels Contact Events Where to make a Contact Event with multiple links How to email to multiple recipients How to make a batched contact event Bulk Text Messages Using Mail Chimp with IQX Un-Subscribing a contact from Marketing Sending an Email to a Site Contact Adding Speculative CV(s) to a Contact Event Open Form management IQXNet Requirements (placements or vacancies) On-line Timesheets Quick guide for E-Timesheets The Client Gateway Quick guide the candidate gateway Using the web browser IQXNet Candidate Portal IQX Net Admin AWR Company Record Vacancy Record Person AWR Placement - AWR AWR Temps and Checking Company Record - Setting AWR for Vacancies Consultant Work Flow - Shift Temp Desks Consultant Work Flow Candidate is AWR qualified but the pay and charge rates are not showing correctly. Candidate has been working at the same client for 4 months but is not showing as AWR qualified I can't link a placement that I think needs linked Frequently Asked Questions about AWR Favourites Audit Features Managing Data for Privacy, Data Access Requests & GDPR IR35 and Off-Payroll working How to ..... How to send a Document Pack User Personalisation Notifications - User Guide Social Care E‑Timesheets Guide Master Rosters How to Tutorial Videos Installing Windows Desktop Search Component in IQX IQX Windows Search Test app