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supportservicesdescription [2021/05/03 19:20] – Justin Willeysupportservicesdescription [2021/05/05 13:44] (current) – [Support and Maintenance Services] Michael Scott
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 ===== Support and Maintenance Services ===== ===== Support and Maintenance Services =====
-Support and Maintenance Services are included in the IQXanywhere service subscription and entitles Clients to the following: +Support and Maintenance Services are included in the IQXanywhere service subscription and entitle Clients to the following: 
  
   * Two support dedicated contacts, designated by Client in writing, who will have access to support services.    * Two support dedicated contacts, designated by Client in writing, who will have access to support services. 
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 The online help centre at [[https://iqxusers.co.uk/iqxhelp/doku.php?id=start|IQX Help Centre]] is available 24x7 for self-service technical assistance including but not limited to:  The online help centre at [[https://iqxusers.co.uk/iqxhelp/doku.php?id=start|IQX Help Centre]] is available 24x7 for self-service technical assistance including but not limited to: 
-  * Downloading software updates and patches  
   * Viewing updates to supported platforms and hardware   * Viewing updates to supported platforms and hardware
   * Accessing product documentation, technical articles, help videos and FAQs   * Accessing product documentation, technical articles, help videos and FAQs
  • supportservicesdescription.1620069607.txt.gz
  • Last modified: 2021/05/03 19:20
  • by Justin Willey