Differences

This shows you the differences between two versions of the page.

--- sa_maintenance_2 [2022/04/26 14:53] – [Temp Rate Schemes] Shelley Hunter
+++ sa_maintenance_2 [2022/12/12 10:56] (current) – [Shift Cancel Reasons] Shelley Hunter
@@ Line 109: / Line 109: @@
   * Shift Type - Is for use with Rate Scripts
   * Analysis Code	- Is for use with exceptional reporting requirements
-Guidance from LSM Logic is required if complex shift timesheeting is to be used.
+Guidance from IQX is required if complex shift timesheeting is to be used.
 \\ \\
@@ Line 121: / Line 121: @@
 Cancellation Reasons control who is to be notified of a cancellation, if rebooking is required and if a cancelled shift should be invoiced.
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-{{:shift_cancel_reasons_table.jpg|:shift_cancel_reasons_table.jpg}}
+{{:shift_cancel_reasons_table.jpg|:shift_cancel_reasons_table.jpg}} \\ \\
+A reason can only be deleted if it has never been used so from 2.21.8+ to 'lose' a reason you can merge it into another one where you cannot actually delete. \\ \\
+From 2.22.9+ a department can also be assigned to a cancel reason.
 ==== Shift Order Reasons====
@@ Line 137: / Line 139: @@
 ==== Unavailability Reasons ====
-Candidates can have periods of time blocked out of their diary as unavailable.  Specific reasons can be set up here such as sick, jury duty, rest days so users can easily identify why a candidate is not available for work.
+Candidates can have periods of time blocked out of their diary as unavailable.  Specific reasons can be set up here such as sick, jury duty, rest days so users can easily identify why a candidate is not available for work. \\ \\
+A reason can only be deleted if it has never been used so from 2.21.8+ to 'lose' a reason you can merge it into another one where you cannot actually delete.
 ==== Compliance Domains ====