Differences

This shows you the differences between two versions of the page.

--- quick_guides-8 [2013/04/30 10:15] – created barbara
+++ quick_guides-8 [2017/12/01 16:35] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ====== Completing Timesheets - hints for problems ======
 ===== Shifts not for correct time =====
@@ Line 15: / Line 16: @@
 You can also can right click on a shift and select **Edit Details** to alter by entering an exact time.
+===== Missing Shifts =====
+The quickest way to add a missing shift fully is to start on the Temp Desk Timesheets view.
+{{:going_to_vacancy_from_timesheet.jpg|}}
+Select the line of the provisional timesheet then click the **vacancy** button. The vacancy opens on the Shifts view. Use **Ctrl + Add Shifts** to open Grid.
+{{:add_shifts_from_vacancy.jpg|}}
+Select the shift type and enter date, times and break minutes. Use the **Duplicate** button to help add further.
+Click **Save & Fill** or **Save & Close** then **Fill Shifts**
+{{ :fill_shifts.jpg?400|}}Choose **Specified Individual** for filling the shift and enter the keyname to find then book.
+The existing Provisional timesheet will find the new shifts when reopened.\\ \\ \\ \\
+**ACC Timesheets** {{ :acc_shift_type.png?150|}}The script to create lines work on the TYPE of the shift ->\\ If a proper shift has been entered there is a shift Type code on the right. {{:add_shifts_from_timesheet.png?450|}}\\
+\\ {{ :shift_type.png|}}If there is a missing shift, you can use the **Add Shifts** button to add a shift - if you ENTER a type using the drop down then the script will create the expected line on the next page.
+===== No Units in the Pay Lines =====
+There is a mismatch between the Rates Scheme and the Candidate match it is looking for - usually the Candidate's Grade.
+Perhaps the Candidate has not been coded to have the grade - inform Compliance to set code the candidate's skills and then the match will happen.
+Or perhaps the Scheme does not have lines that cover the grade - inform the Section Manager to correct the scheme and then the match will happen.
+===== How to save Override Pay Rates for future Timesheets for this Candidate/Vacancy combimation =====
+Schemes are set with the STANDARD rate of pay - what the Agency would prefer the candidate to be paid. However some candidates have custom rates of pay so the scheme needs to be overridden.
+Rather than having to overwrite manually every time (which is EVERY time if rate = 0.00) the Booking can have the override rates set in it to use in the future.
+From the timesheet view, use the **vacancy** button (opens in the shifts view).
+Click on a line containing the correct candidate's name. You may have to change the date back on the shift view to find the correct candidate.
+{{ :override_pay_rates..png?350|}}Click on the Booking/Rates view.\\
+Go to the rates view (default)\\
+Overwrite the pay rates (they will go red)\\
+Save and refresh (background goes white to indicate an overwrite.)
+Now the timesheets on for this booking will always use these rates.
+===== How to Add Pay Lines =====
+On the timesheet, use the **Add Rate** button. This will activate a new cell at the bottom of the existing lines.  Select the Pay Band and enter the units and rates.
+{{:add_rate_lineto_timesheet.jpg|}}
+**After completion you need to open the timesheet and add the shift date to the pay line** (You can only add a date of a shift linked to the timesheet. A dateless line is given with no date is given the last day of the week as a default so may need changed.)
+{{:shift_date_to_pay_line.jpg|}}
+===== Hours not equal ======
+{{ :hours_not_equal_warning.png?350|}}
+Warning message when Sleep Over shifts exist.  This is because even though the sleepover covers HOURS only 1 UNIT is charged. Also the total cells are yellow. It is a warning to check a sleepover was intended.
+[[UG16-00|Audit Features]]
+Go back to [[3_quick_guides|Quick Guides/How To section]]