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| Both sides previous revision Previous revision Next revision | Previous revision | ||
| help_about [2018/12/04 16:45] – Justin Willey | help_about [2019/11/22 18:59] (current) – updated JobRunner capitalisation Justin Willey | ||
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| *[[# | *[[# | ||
| - | <pane id=" | + | <pane id="tab-contents"> |
| ==== Contents ==== | ==== Contents ==== | ||
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| * **Technical help site** | * **Technical help site** | ||
| </ | </ | ||
| - | <pane id=" | + | |
| + | <pane id="tab-support"> | ||
| ==== Online Support ==== | ==== Online Support ==== | ||
| Gives access to pre-booked interactive online support sessions. Only use this option when requested by IQX Support staff. | Gives access to pre-booked interactive online support sessions. Only use this option when requested by IQX Support staff. | ||
| </ | </ | ||
| - | <pane id=" | + | |
| + | <pane id="tab-about"> | ||
| ==== About ==== | ==== About ==== | ||
| Displays information useful to support staff when diagnosing issues: | Displays information useful to support staff when diagnosing issues: | ||
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| * **DB Engine Version** The version of the SAP SQL Anywhere database engine your database is running on. | * **DB Engine Version** The version of the SAP SQL Anywhere database engine your database is running on. | ||
| * **DB Build Version** The version of SAP SQL Anywhere last used to build your database. | * **DB Build Version** The version of SAP SQL Anywhere last used to build your database. | ||
| - | * **Jobrunner | + | * **JobRunner |
| * **Infopower Version** The version of the Infopower components in your version of IQX. | * **Infopower Version** The version of the Infopower components in your version of IQX. | ||
| * **Full text Search method employed** | * **Full text Search method employed** | ||
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| Copies all the displayed information to the Windows Clipboard, so that you can paste it into a message to support staff. | Copies all the displayed information to the Windows Clipboard, so that you can paste it into a message to support staff. | ||
| </ | </ | ||
| - | <pane id=" | + | |
| + | <pane id="tab-tech"> | ||
| ==== About (Technical) ==== | ==== About (Technical) ==== | ||
| Information about versions of Dynamic Link Libraries used by IQX | Information about versions of Dynamic Link Libraries used by IQX | ||
| </ | </ | ||
| + | |||
| </ | </ | ||
| + | ~~NOTOC~~ | ||
Justin Willey