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This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
| help_about [2018/12/04 16:34] – Justin Willey | help_about [2019/11/22 18:59] (current) – updated JobRunner capitalisation Justin Willey | ||
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| =====The Help Menu===== | =====The Help Menu===== | ||
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| + | *[[# | ||
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| ==== Contents ==== | ==== Contents ==== | ||
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| Opens the home page of the IQX online help site. This includes information such as: | Opens the home page of the IQX online help site. This includes information such as: | ||
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| * **Help for System Administrators** - this is for information spastic to Administrators there access level.\\ | * **Help for System Administrators** - this is for information spastic to Administrators there access level.\\ | ||
| * **Technical help site** | * **Technical help site** | ||
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| ==== Online Support ==== | ==== Online Support ==== | ||
| Gives access to pre-booked interactive online support sessions. Only use this option when requested by IQX Support staff. | Gives access to pre-booked interactive online support sessions. Only use this option when requested by IQX Support staff. | ||
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| ==== About ==== | ==== About ==== | ||
| - | === Information listed === | + | Displays |
| - | About displays | + | |
| < | < | ||
| * **IQX Version** The full version of the IQX program executable that you are running | * **IQX Version** The full version of the IQX program executable that you are running | ||
| * **WPK Version** The version of the " | * **WPK Version** The version of the " | ||
| * **DB Version** The IQX version that your database has been updated to. This should match IQX Version. | * **DB Version** The IQX version that your database has been updated to. This should match IQX Version. | ||
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| * **Database Link** The type of communication layer used between your IQX install and the database engine. | * **Database Link** The type of communication layer used between your IQX install and the database engine. | ||
| * **Complier** The version of the compiler used to create your IQX program. | * **Complier** The version of the compiler used to create your IQX program. | ||
| * **DB Engine Version** The version of the SAP SQL Anywhere database engine your database is running on. | * **DB Engine Version** The version of the SAP SQL Anywhere database engine your database is running on. | ||
| * **DB Build Version** The version of SAP SQL Anywhere last used to build your database. | * **DB Build Version** The version of SAP SQL Anywhere last used to build your database. | ||
| - | * **Jobrunner | + | * **JobRunner |
| * **Infopower Version** The version of the Infopower components in your version of IQX. | * **Infopower Version** The version of the Infopower components in your version of IQX. | ||
| * **Full text Search method employed** | * **Full text Search method employed** | ||
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| * **Operating System** The operating system used by your computer. | * **Operating System** The operating system used by your computer. | ||
| * **Executable Location** The location that your install of IQX is run from. This may be on your computer or another location on your network. | * **Executable Location** The location that your install of IQX is run from. This may be on your computer or another location on your network. | ||
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| * **Custom Forms** A list of any custom forms in your version of IQX. These may override a standard IQX form or give you additional functionality. | * **Custom Forms** A list of any custom forms in your version of IQX. These may override a standard IQX form or give you additional functionality. | ||
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| * **Overridden Maintained Procedures** A list of any standard data functions or procedures which have been overridden by custom versions in your database. | * **Overridden Maintained Procedures** A list of any standard data functions or procedures which have been overridden by custom versions in your database. | ||
| </ | </ | ||
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| Displays this page. | Displays this page. | ||
| === Copy === | === Copy === | ||
| - | Copies all the displayed information to the Windows Clipboard, so that you can paste it into a message to support staff. | + | Copies all the displayed information to the Windows Clipboard, so that you can paste it into a message to support staff. |
| + | </ | ||
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| ==== About (Technical) ==== | ==== About (Technical) ==== | ||
| Information about versions of Dynamic Link Libraries used by IQX | Information about versions of Dynamic Link Libraries used by IQX | ||
| + | </ | ||
| + | </ | ||
| + | ~~NOTOC~~ | ||
Justin Willey