Refers to:
temp desk
vacancies → diary view

• For a group of shifts - On either the Temp Desk or the Vacancies Diary view – click the Confirmation button.
• Tick the Cancelled check box and then select the reason for cancelling the shift. Add a note, if required.
• If the shift now has to be refilled it will reappear, bordered in green, on the Diary view.
• If the client has cancelled the shift will be shown on the Candidate Diary view bordered in pink to show the candidate has still to be informed. Confirm as above.
• If the candidate has cancelled the shift will appear in the vacancy diary view bordered in pink to show the client has still to be informed. Confirm as above. It can be the case that a pink bordered and a green bordered shift both appear to show that the shift must be filled AND the client has still to be informed about the cancellation by the candidate.

• For a single shift right click and select Cancel.
• Select the reason and add a note, if required.

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