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sa26-00 [2018/07/16 12:59] – [Narrowing Down the Likely Causes of Connection Failure] Justin Willey | sa26-00 [2018/07/17 08:23] (current) – [Database connection error] sean | ||
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This message indicates that while connection settings have been identified for the requested database, a successful connection could not be established. To get more information, | This message indicates that while connection settings have been identified for the requested database, a successful connection could not be established. To get more information, | ||
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===Database server not found, but no other indication=== | ===Database server not found, but no other indication=== | ||
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- | This indicates that IQX can get no response from the given network address nor by trying to find the database engine by name. Either the address is wrong, or the database server is not running, or there is a network problem (which could include a firewall blocking traffic). If other users **can** connect, | + | This indicates that IQX can get no response from the given network address nor by trying to find the database engine by name. Either the address is wrong, or the database server is not running, or there is a network problem (which could include a firewall blocking traffic). If it is a firewall issue on a central/ |
- | This is an example of either Reason 4, 5 or 7 in the [[## | + | This is an example of either Reason 4, 5 or 7 in the [[## |
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This error indicates that IQX has been able to connect to the database server specified in the iqx.ini file, but it has not found a database of the name specified in the dbn= setting. The most likely cause is that the database name in iqx.ini is wrong, there is a possibility that an administrator has temporary stopped the individual database while leaving the database engine running on the server. In the case of a live database this latter reason is highly unlikely, but is possible for a training or test database.\\ \\ The required action in most cases is to correct the dbn= setting in iqx.ini. \\ \\ This is an example of Reason 7 in the [[## | This error indicates that IQX has been able to connect to the database server specified in the iqx.ini file, but it has not found a database of the name specified in the dbn= setting. The most likely cause is that the database name in iqx.ini is wrong, there is a possibility that an administrator has temporary stopped the individual database while leaving the database engine running on the server. In the case of a live database this latter reason is highly unlikely, but is possible for a training or test database.\\ \\ The required action in most cases is to correct the dbn= setting in iqx.ini. \\ \\ This is an example of Reason 7 in the [[## | ||
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The guidance above assumes that iqx.ini rather than the ODBC administrator is being used to manage database connection details. For help with the ODBC administrator, | The guidance above assumes that iqx.ini rather than the ODBC administrator is being used to manage database connection details. For help with the ODBC administrator, |