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vacancy_job:ug3-26b [2014/01/06 12:30] – barbara | vacancy_job:ug3-26b [2017/12/01 16:35] (current) – external edit 127.0.0.1 | ||
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- | ====== How to cancel shifts | + | ====== How to cancel |
- | //Requires job in reports folder// | + | Cancelling shifts is non reversible - use with caution and ensure accurate information is entered for cancel reason as actions are related to shift cancel reasons (for example if the shift still requires filling, whether the temp still requires paid for that shift/ client charged etc.) |
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+ | There are different methods of cancelling shifts dependent on the version of IQX you are using, please note version information for each. | ||
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+ | 1 - Cancelling using the Cancel Shifts in Bulk job (Reports).| | ||
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+ | Requires job in reports folder | ||
* **From a Vacancy Record** (will cancel for multiple temps) | * **From a Vacancy Record** (will cancel for multiple temps) | ||
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When you click < | When you click < | ||
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+ | 2 - Cancelling using Cancel Button on Person Shifts or Vacancy Shifts views (version 2.2.10.14 onwards only)| | ||
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+ | <note tip>This feature is only available in versions 2.2.10.14 onwards | ||
+ | </ | ||
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+ | Select the shifts you wish to cancel by holding down CTRL and click on each of the shifts to highlight them. | ||
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+ | From Person> Shifts | ||
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+ | {{: | ||
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+ | or | ||
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+ | From Vacancy> Shifts | ||
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+ | {{: | ||
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+ | Use the cancel button. | ||
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+ | {{: | ||
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+ | You will not be able to cancel worked shifts. If a worked shift is selected in error, it will not be cancelled and the confirmation will advise that some of the selected shifts cannot be cancelled. | ||
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+ | 3 - Cancelling using the Cancel Unfilled button on Temp Desk> Shifts (will be available from version 2.2.10.18)| | ||
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+ | <note tip>This feature is only available in versions 2.2.10.18 onwards | ||
+ | </ | ||
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+ | From this screen, you can only cancel unfilled shifts. | ||
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+ | If you have a large amount of shifts showing, you can filter the shifts to assist with viewing - the below example is looking at shifts of just unfilled state and then filtering by company name and date range - and then select the shifts you wish to cancel. | ||
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+ | {{: | ||
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+ | Select the shifts you want to cancel by holding down CTRL and click on each shift to select them. | ||
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+ | Use the Cancel Unfilled button. | ||
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+ | You will then be asked to confirm what you are cancelling. | ||
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+ | {{: | ||
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+ | Enter a Cancel Reason and any notes. The shifts are now cancelled. | ||
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+ | Go back to [[vacancy_job: |