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supportservicesdescription [2021/05/03 19:08] – [Support and Maintenance Services] Justin Willey | supportservicesdescription [2021/05/04 11:53] – [Accessing Support] Michael Scott | ||
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* Fixes and code corrections to correct Software malfunctions. | * Fixes and code corrections to correct Software malfunctions. | ||
* All extensions, enhancements and other changes that IQX Limited, at its sole discretion, makes or adds to the Software and which IQX Limited furnishes, without charge, to all other users of IQXanywhere. | * All extensions, enhancements and other changes that IQX Limited, at its sole discretion, makes or adds to the Software and which IQX Limited furnishes, without charge, to all other users of IQXanywhere. | ||
- | * [[enhancedsupportservicesdescription|Enhanced Support]] is available for the additional charges shown in the [[https:// | + | * [[https:// |
===== Response and Resolution Goals ===== | ===== Response and Resolution Goals ===== | ||
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The online help centre at [[https:// | The online help centre at [[https:// | ||
- | * Downloading software updates and patches | ||
* Viewing updates to supported platforms and hardware | * Viewing updates to supported platforms and hardware | ||
* Accessing product documentation, | * Accessing product documentation, |