privacypolicy

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privacypolicy [2021/03/17 21:01] – [10 - How do we keep your Information safe?] Justin Willeyprivacypolicy [2021/03/24 19:01] (current) – [IQX Privacy Policy] Justin Willey
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 ====== IQX Privacy Policy ====== ====== IQX Privacy Policy ======
-WIP+
 =====1 - Introduction===== =====1 - Introduction=====
  
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 When you use an IQX service, you trust us with your information and we take your privacy very seriously. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Policy that you do not agree with, please discontinue your use of the IQX service. When you use an IQX service, you trust us with your information and we take your privacy very seriously. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Policy that you do not agree with, please discontinue your use of the IQX service.
  
 +In this Policy, any reference to “Terms” means any terms, conditions, agreements, contracts or policies that govern or apply to your relationship with us.
 =====2 - Changes to this Policy or your personal information===== =====2 - Changes to this Policy or your personal information=====
  
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 =====3 - About us===== =====3 - About us=====
  
-This Privacy Policy applies to all products, applications and services offered by  IQX Limited (trading as "IQX"), a company registered in Scotland with company number SC171786 and whose registered office is situated at WesterNewhouse Lilliesleaf, Melrose, Roxburghshire, TD6 9JT ( **IQX/we/us/our** ). IQX is the controller (also known as a data controller) of, and is responsible for, your personal information. The term "you" refers to the user wishing to access and/or use an IQX Service.+This Privacy Policy applies to all products, applications and services offered by  IQX Limited (trading as "IQX"), a company registered in Scotland with company number SC171786 and whose registered office is situated at Wester Newhouse Lilliesleaf, Melrose, Roxburghshire, TD6 9JT ( **IQX/we/us/our** ). IQX is the controller (also known as a data controller) of, and is responsible for, your personal information. The term "you" refers to the user wishing to access and/or use an IQX Service.
  
 =====4 - Information we may collect about you===== =====4 - Information we may collect about you=====
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 When you use an IQX Service and/or when you otherwise deal with us as set out above, we may collect the following information about you (the **Information**): When you use an IQX Service and/or when you otherwise deal with us as set out above, we may collect the following information about you (the **Information**):
-  * **Identity Data** , which includes your first name, last name and gender.+  * **Identity Data** , which includes your first name, last name, information about your employment and gender.
   * **Contact Data** , which means the data we use to contact you including your billing address, delivery address, email address and contact number.   * **Contact Data** , which means the data we use to contact you including your billing address, delivery address, email address and contact number.
   * **Financial Data** , which means the payment method and any card association used to process your payments for your orders. We do not store or process your card or bank account details ourselves, they are processed and stored via one of our contracted third-party service providers. We encrypt your payment card or bank account details in your browser and securely transfer this data to our relevant third-party payment provider to process a payment.   * **Financial Data** , which means the payment method and any card association used to process your payments for your orders. We do not store or process your card or bank account details ourselves, they are processed and stored via one of our contracted third-party service providers. We encrypt your payment card or bank account details in your browser and securely transfer this data to our relevant third-party payment provider to process a payment.
   * **Transaction Data** , which means details about transactions you have made in connection with an IQX Service, including the payments to and from you along with other details of products you have purchased from us.   * **Transaction Data** , which means details about transactions you have made in connection with an IQX Service, including the payments to and from you along with other details of products you have purchased from us.
-  * **Profile Data** , which includes your username, email address and log-in data, details of any purchases or orders made by you, your interests, preferences, feedback and survey or questionnaire responses and details of your next of kin, emergency/alternate contact(s) or referee(s) (note: you can delete or replace your next of kin, emergency/alternate contact(s) or referee(s) at any time by contacting us using the information set out in section 15 below).+  * **Profile Data** , which includes your username, email address and log-in data, details of any purchases or orders made by you, your interests, preferences, feedback and survey or questionnaire responses and details of your next of kin, emergency/alternate contact(s) or referee(s) (note: you can delete or replace your next of kin, emergency/alternate contact(s) or referee(s) at any time by contacting us using the information set out in section 16 below).
   * **Usage Data** , which includes Information about how you use an IQX Service. This includes your browsing patterns and Information such as how long you might spend on one of our webpages, what you look at and for, the page that referred you to that IQX service and the click stream during your visit to our website, page response times, and page interaction Information (for example, clicks you make on a page).   * **Usage Data** , which includes Information about how you use an IQX Service. This includes your browsing patterns and Information such as how long you might spend on one of our webpages, what you look at and for, the page that referred you to that IQX service and the click stream during your visit to our website, page response times, and page interaction Information (for example, clicks you make on a page).
   * **Marketing and Communications Data** , which includes your preferences with regards to receiving marketing from us and your other communication preferences.   * **Marketing and Communications Data** , which includes your preferences with regards to receiving marketing from us and your other communication preferences.
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 **In Short: We may receive information about you from third parties, and we may use this information to provide, improve and personalise an IQX Service.** **In Short: We may receive information about you from third parties, and we may use this information to provide, improve and personalise an IQX Service.**
  
-Occasionally we may receive information about you from other sources (such as credit reference agencies +Occasionally we may receive information about you from other sources (such as credit reference agencies), which we will add to the information we already hold about you in order to help us provide, improve and personalise an IQX Service. If you apply for a job with us, we may also receive information from those who provide references relating to your prospective or actual employment.
-# 6 +
-), which we will add to the information we already hold about you in order to help us provide, improve and personalise an IQX Service. If you apply for a job with us, we may also receive information from those who provide references relating to your prospective or actual employment.+
  
 ===4.4 - Information automatically collected=== ===4.4 - Information automatically collected===
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   * **Third Party Service Providers.** We may share your Information with third party vendors, service providers, credit reference agencies, trade associations of which we are a member, credit card associations, contractors or agents who perform services and require access to such Information to carry out that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. Such third parties will only have access to your Information to the extent that they need to perform those services. They are required to keep your Information confidential and may not use it other than as we ask them to and always in accordance with this Policy.   * **Third Party Service Providers.** We may share your Information with third party vendors, service providers, credit reference agencies, trade associations of which we are a member, credit card associations, contractors or agents who perform services and require access to such Information to carry out that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. Such third parties will only have access to your Information to the extent that they need to perform those services. They are required to keep your Information confidential and may not use it other than as we ask them to and always in accordance with this Policy.
   * **Business Transfers.** We may share or transfer your Information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.   * **Business Transfers.** We may share or transfer your Information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-  * **Third Party Advertisers.** We may use third party advertising companies to serve ads when you visit the IQXanywhere Platform. These companies may use Information about your visits to the IQX Service and other websites that are contained in web cookies and other tracking technologies in order to provide personalised advertisements about goods and services that may be of interest to you. See our  [[https://iqx.co.uk/legal/cookies/|Cookie Policy]] for further Information. **Or do we say that we don't?** 
   * **Business Partners.** Provided you have given us Consent to do so we may share your Information with our business partners to offer you certain products, services or promotions.   * **Business Partners.** Provided you have given us Consent to do so we may share your Information with our business partners to offer you certain products, services or promotions.
   * **With your Consent.** We may disclose your Information for any other purpose with your Consent, including with any person who you have named as a person we can contact to discuss your account and any agent or representative of yours.   * **With your Consent.** We may disclose your Information for any other purpose with your Consent, including with any person who you have named as a person we can contact to discuss your account and any agent or representative of yours.
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 Where you opt out of receiving marketing messages, this will not apply to personal data provided to us in connection with your purchase of a product or service or your involvement in other related transactions. Where you opt out of receiving marketing messages, this will not apply to personal data provided to us in connection with your purchase of a product or service or your involvement in other related transactions.
  
-===== 14 - Your information and your rights =====+===== 14 - Account Information ===== 
 + 
 +If as a result of using any IQX Service, you create an account with us, you may review or change information in that account by logging into the account, or by communicating directly with us. 
 +===== 15 - Your information and your rights =====
  
 If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights: If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:
  
-- the right to be told how we use your information and obtain access to your information; +  * the right to be told how we use your information and obtain access to your information; 
-- the right to have your information rectified or erased or place restrictions on processing your information; +  * the right to have your information rectified or erased or place restrictions on processing your information; 
-- the right to object to the processing of your information e.g. for direct marketing purposes or where the processing is based on our legitimate interests; +  * the right to object to the processing of your information e.g. for direct marketing purposes or where the processing is based on our legitimate interests; 
-- the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible ("data portability"); +  * the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible ("data portability"); 
-- where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions; +  * where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions; 
-- the right to object to any decisions based on the automated processing of your personal data, including profiling; and +  * the right to object to any decisions based on the automated processing of your personal data, including profiling; and 
-- the right to lodge a complaint with the supervisory authority responsible for data protection matters (e.g. in the UK, the Information Commissioner's Office).+  * the right to lodge a complaint with the supervisory authority responsible for data protection matters (e.g. in the UK, the Information Commissioner's Office).
  
 If we hold any information about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date. If we hold any information about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.
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 We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, in accordance with our Data Retention and Destruction Policy or as otherwise permitted by applicable laws and regulations. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you). We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, in accordance with our Data Retention and Destruction Policy or as otherwise permitted by applicable laws and regulations. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
  
-=====15 - Contact us =====+=====16 - Contact us =====
  
 We welcome your feedback and questions on this Policy. If you wish to contact us about this Policy or have any other questions, please email us at info@iqx.co.uk, write to us at Wester Newhouse, Lilliesleaf, Melrose TD6 9JT, United Kingdom, or call us on +44 (0)1835 340034. We welcome your feedback and questions on this Policy. If you wish to contact us about this Policy or have any other questions, please email us at info@iqx.co.uk, write to us at Wester Newhouse, Lilliesleaf, Melrose TD6 9JT, United Kingdom, or call us on +44 (0)1835 340034.
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 You have the right to make a complaint at any time to the Information Commissioner's Office (the **ICO** ), the UK supervisory authority for data protection issues ([https://ico.org.uk/concerns](https://ico.org.uk/concerns/)). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance. You have the right to make a complaint at any time to the Information Commissioner's Office (the **ICO** ), the UK supervisory authority for data protection issues ([https://ico.org.uk/concerns](https://ico.org.uk/concerns/)). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
  
-=====16 - Changes to the privacy policy =====+=====17 - Changes to the privacy policy =====
  
 This Privacy Policy was last updated on [date]. We may change this Privacy Policy from time to time. However, we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website, so please try to read it when you visit the website, This Privacy Policy was last updated on [date]. We may change this Privacy Policy from time to time. However, we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website, so please try to read it when you visit the website,
  
-=====17 - Do you need extra help? =====+=====18 - Do you need extra help? =====
  
 If you would like this policy in another format (for example: audio, large print, braille) please contact us via the details given above. If you would like this policy in another format (for example: audio, large print, braille) please contact us via the details given above.
  
  
  • privacypolicy.1616014886.txt.gz
  • Last modified: 2021/03/17 21:01
  • by Justin Willey