Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
help_about [2018/12/04 16:39] – [About] Justin Willey | help_about [2019/11/22 18:59] (current) – updated JobRunner capitalisation Justin Willey | ||
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=====The Help Menu===== | =====The Help Menu===== | ||
+ | < | ||
+ | *[[# | ||
+ | *[[# | ||
+ | *[[# | ||
+ | *[[# | ||
+ | |||
+ | <pane id=" | ||
==== Contents ==== | ==== Contents ==== | ||
+ | |||
Opens the home page of the IQX online help site. This includes information such as: | Opens the home page of the IQX online help site. This includes information such as: | ||
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* **Help for System Administrators** - this is for information spastic to Administrators there access level.\\ | * **Help for System Administrators** - this is for information spastic to Administrators there access level.\\ | ||
* **Technical help site** | * **Technical help site** | ||
+ | </ | ||
+ | <pane id=" | ||
==== Online Support ==== | ==== Online Support ==== | ||
Gives access to pre-booked interactive online support sessions. Only use this option when requested by IQX Support staff. | Gives access to pre-booked interactive online support sessions. Only use this option when requested by IQX Support staff. | ||
+ | </ | ||
+ | |||
+ | <pane id=" | ||
==== About ==== | ==== About ==== | ||
Displays information useful to support staff when diagnosing issues: | Displays information useful to support staff when diagnosing issues: | ||
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* **DB Engine Version** The version of the SAP SQL Anywhere database engine your database is running on. | * **DB Engine Version** The version of the SAP SQL Anywhere database engine your database is running on. | ||
* **DB Build Version** The version of SAP SQL Anywhere last used to build your database. | * **DB Build Version** The version of SAP SQL Anywhere last used to build your database. | ||
- | * **Jobrunner | + | * **JobRunner |
* **Infopower Version** The version of the Infopower components in your version of IQX. | * **Infopower Version** The version of the Infopower components in your version of IQX. | ||
* **Full text Search method employed** | * **Full text Search method employed** | ||
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Displays this page. | Displays this page. | ||
=== Copy === | === Copy === | ||
- | Copies all the displayed information to the Windows Clipboard, so that you can paste it into a message to support staff. | + | Copies all the displayed information to the Windows Clipboard, so that you can paste it into a message to support staff. |
+ | </ | ||
+ | |||
+ | <pane id=" | ||
==== About (Technical) ==== | ==== About (Technical) ==== | ||
Information about versions of Dynamic Link Libraries used by IQX | Information about versions of Dynamic Link Libraries used by IQX | ||
+ | </ | ||
+ | </ | ||
+ | ~~NOTOC~~ |