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| help_about [2016/07/20 12:11] – euan | help_about [2019/11/22 18:59] (current) – updated JobRunner capitalisation Justin Willey | ||
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| - | ====== Help/About ====== | + | =====The Help Menu===== |
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| - | ===Increased information in the About Box=== | + | <pane id=" |
| + | ==== Contents ==== | ||
| - | **(2.3.4+)**\\ | + | Opens the home page of the IQX online help site. This includes information such as: |
| - | The about box will display the first three digit the Version numbers which changes when New Features are added and Build numbers which change when fixes and new builds are incorporated into the program. | + | |
| - | Access this feature | + | * **Getting Started** |
| + | * **Help Topics** - This makes it easy to find the information your looking for.\\ | ||
| + | * **Release Information** - Here you will find information and tutorials on all the new futures in each release.\\ | ||
| + | * **Help for System Administrators** - this is for information spastic to Administrators there access level.\\ | ||
| + | * **Technical help site** | ||
| + | </ | ||
| - | {{ :about_2.png |}} | + | <pane id=" |
| + | ==== Online Support ==== | ||
| + | Gives access to pre-booked interactive online support sessions. Only use this option when requested by IQX Support staff. | ||
| + | </ | ||
| - | Release 2.16.6+ | + | <pane id=" |
| + | ==== About ==== | ||
| + | Displays information useful to support staff when diagnosing issues: | ||
| + | < | ||
| + | * **IQX Version** The full version of the IQX program executable that you are running | ||
| + | * **WPK Version** The version of the " | ||
| + | * **DB Version** The IQX version that your database has been updated to. This should match IQX Version. | ||
| - | ====Contents==== | + | * **Build** Indicates rebuilds of the EXE, WPK & DB versions. |
| - | {{:playground:helpabout.111.png?200|}} | + | * **Database Link** The type of communication layer used between your IQX install and the database engine. |
| + | * **Complier** The version of the compiler used to create your IQX program. | ||
| + | * **DB Engine Version** The version of the SAP SQL Anywhere database engine your database is running on. | ||
| + | * **DB Build Version** The version of SAP SQL Anywhere last used to build your database. | ||
| + | * **JobRunner Version** The version of [[technical:jobrunner:th2-00|JobRunner]] supported by your version of IQX. | ||
| + | * **Infopower Version** The version of the Infopower components in your version of IQX. | ||
| + | * **Full text Search method employed** | ||
| + | * **ODBC Version** The version of the ODBC drivers installed on your computer. | ||
| + | * **Operating System** The operating system used by your computer. | ||
| + | * **Executable Location** The location that your install of IQX is run from. This may be on your computer or another location on your network. | ||
| - | Once you have clicked on the contents help section it will take you to the IQX Wiki where you will find multiple links to different topics to help you understand IQX and how to use it to its full potential. | + | * **Custom Forms** A list of any custom forms in your version of IQX. These may override a standard IQX form or give you additional functionality. |
| - | **Getting Started** - This includes a range of topics to help you start using IQX efficiently.\\ | + | |
| - | **Help Topics** - This makes it easy to find the information your looking for.\\ | + | </ |
| - | **Release Information** - Here you will find information and tutorials on all the new futures in each release.\\ | + | === Help === |
| - | **Help for System Administrators** - this is for information | + | Displays this page. |
| - | **Technical help site** - | + | === Copy === |
| + | Copies | ||
| + | </ | ||
| - | In Content you can also report a fault in the program and request a feature that you would like to see in a future release. | + | <pane id=" |
| + | ==== About (Technical) ==== | ||
| + | Information about versions of Dynamic Link Libraries used by IQX | ||
| + | </ | ||
| - | ====Online Support==== | + | </ |
| - | + | ~~NOTOC~~ | |
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| - | **Online Support** - Here you will find all the necessary information to contact us to ask questions get more information on something or voice concerns so we can help find a solution. | + | |
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| - | ====About==== | + | |
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| - | When you open this tab and go into about it will display the following information. | + | |
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