The Help Menu [iqx]

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=====The Help Menu=====
<tabs>
  *[[#tab-contents|Contents]]
  *[[#tab-support|Online Support]]
  *[[#tab-about|About]]
  *[[#tab-tech|About (Technical)]]

<pane id="tab-contents">
==== Contents ====

Opens the home page of the IQX online help site. This includes information such as:

  * **Getting Started** - This includes a range of topics to help you start using IQX efficiently.\\  
  * **Help Topics** - This makes it easy to find the information your looking for.\\
  * **Release Information** - Here you will find information and tutorials on all the new futures in each release.\\
  * **Help for System Administrators** - this is for information spastic to Administrators there access level.\\
  * **Technical help site** 
</pane>

<pane id="tab-support">
==== Online Support ====
Gives access to pre-booked interactive online support sessions. Only use this option when requested by IQX Support staff.
</pane>

<pane id="tab-about">
==== About ====
Displays information useful to support staff when diagnosing issues:
<well>  
  * **IQX Version** The full version of the IQX program executable that you are running
  * **WPK Version** The version of the "Woodpecker" user interface configuration installed in your database. This should match IQX Version.
  * **DB Version** The IQX version that your database has been updated to. This should match IQX Version. 

  * **Build** Indicates rebuilds of the EXE, WPK & DB versions.

  * **Database Link** The type of communication layer used between your IQX install and the database engine.
  * **Complier** The version of the compiler used to create your IQX program.
  * **DB Engine Version** The version of the SAP SQL Anywhere database engine your database is running on.
  * **DB Build Version** The version of SAP SQL Anywhere last used to build your database.  
  * **JobRunner Version** The version of [[technical:jobrunner:th2-00|JobRunner]] supported by your version of IQX. 
  * **Infopower Version** The version of the Infopower components in your version of IQX.
  * **Full text Search method employed** 
  * **ODBC Version** The version of the ODBC drivers installed on your computer.
  * **Operating System** The operating system used by your computer. 
  * **Executable Location** The location that your install of IQX is run from. This may be on your computer or another location on your network.

  * **Custom Forms** A list of any custom forms in your version of IQX. These may override a standard IQX form or give you additional functionality. 

  * **Overridden Maintained Procedures** A list of any standard data functions or procedures which have been overridden by custom versions in your database.
</well>
=== Help ===
Displays this page.
=== Copy ===
Copies all the displayed information to the Windows Clipboard, so that you can paste it into a message to support staff.
</pane>

<pane id="tab-tech">  
==== About (Technical) ==== 
Information about versions of Dynamic Link Libraries used by IQX
</pane>

</tabs>
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