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| enhancedsupportservicesdescription [2021/05/03 19:18] – created Justin Willey | enhancedsupportservicesdescription [2021/05/05 13:46] (current) – [Enhanced Support Option] Michael Scott | ||
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| ===== Enhanced Support Option ===== | ===== Enhanced Support Option ===== | ||
| - | Enhanced Support is available, which builds on the [[supportservicesdescription|IQXanywhere Standard Support Services Policy]] included with all IQXanywhere subscriptions. The cost is detailed in [[https:// | + | Enhanced Support is available, which builds on the [[https:// |
| - | * A dedicated Account Manager who will, on a quarterly basis, | + | * A dedicated Account Manager who will, on a quarterly basis, review your support tickets and ensure you are optimising your IQXanywhere subscription |
| * Five support dedicated contacts, designated by Client in writing, who will have access to support services | * Five support dedicated contacts, designated by Client in writing, who will have access to support services | ||
| * Telephone and Electronic support in order to help Customers locate and correct problems with the Software | * Telephone and Electronic support in order to help Customers locate and correct problems with the Software | ||
Michael Scott