• Select the Recipient on the selector or on the form.
• Open a Contact Event using F2 or the button.
• Select the type and enter a Summary.
• Click Write Letter.
• Select a template from the list to use as the base for your letter by double clicking or use a word document you already have saved out-with IQX and MS Word will open.

• Amend/complete the letter as required. Standard and specific Fields including Recipient Name, Address, Salutation etc. can be inserted through File → Insert Fields. Drag the field onto the letter and it will go to where the cursor is.
• It can be printed or emailed from File menu.

• After printing or emailing Save and Exit to return to the contact event screen.
• The letter will be available to view from the Letter Text on the left hand side. It can also be edited and reprinted from here using the Edit/Print Letter button. (After editing, the letter must be saved for the changes to be reflected in the Letter Text screen).

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