There is a big space showing before my email signature

In the email signature settings, a lack of carriage return at the beginning of the signature forces a two line space. So you would see a big space at the beginning of a signature when it is not expected.

In the email signature setup:

Would result in:

To fix this, put a carriage return at the beginning of the signature in the setup:

Which results in just a single line space before the signature:

See also Agency Setup

Back to Frequently Asked Questions