==== How to cancel a filled shift ====
**Refers to:**\\
temp desk\\
vacancies -> diary view\\
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  * For a group of shifts - On either the **Temp Desk** or the **Vacancies** Diary view – click the **Confirmation** button. 
  * Tick the **Cancelled** check box and then **select** the reason for cancelling the shift. Add a note, if required.
  * If the shift now has to be refilled it will reappear, bordered in green, on the Diary view.
  * If the client has cancelled the shift will be shown on the Candidate Diary view bordered in pink to show the candidate has still to be informed. Confirm as above.
  * If the candidate has cancelled the shift will appear in the vacancy diary view bordered in pink to show the client has still to be informed. **Confirm** as above. It can be the case that a pink bordered and a green bordered shift both appear to show that the shift must be filled AND the client has still to be informed about the cancellation by the candidate.
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  * For a single shift **right click** and select **Cancel**.
  * Select the reason and add a note, if required.
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