Differences

This shows you the differences between two versions of the page.

--- supportservicesdescription [2021/05/03 18:53] – [Resolution Goals] Justin Willey
+++ supportservicesdescription [2021/05/03 19:08] – [Support and Maintenance Services] Justin Willey
@@ Line 4: / Line 4: @@
 Support and Maintenance Services are included in the IQXanywhere service subscription and entitles Clients to the following:
-  * Two (2) initial support dedicated contacts designated by Client in writing that will have access to support services.
+  * Two support dedicated contacts, designated by Client in writing, who will have access to support services.
   * Electronic support in order to help Customers locate and correct problems with the Software.
-  *  fixes and code corrections to correct Software malfunctions in order to bring such Software into substantial conformity with the operating specifications.
+  * Fixes and code corrections to correct Software malfunctions.
   * All extensions, enhancements and other changes that IQX Limited, at its sole discretion, makes or adds to the Software and which IQX Limited furnishes, without charge, to all other users of IQXanywhere.
-  * Enhanced Support is available for an additional charge as per the IQXanywhere price list as published and updated from time to time.
+  * [[enhancedsupportservicesdescription|Enhanced Support]] is available for the additional charges shown in the [[https://iqx.co.uk/iqxanywhere-info/price-schedule/|IQXanywhere Subscription Services Pricing Plan]] as published and updated from time to time.
 ===== Response and Resolution Goals =====