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sa_maintenance_6 [2020/10/06 08:56] – Scott McMullen | sa_maintenance_6 [2022/06/28 11:29] – Shelley Hunter | ||
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====== Questionnaires ====== | ====== Questionnaires ====== | ||
- | Searchable datafields which allow analysis and grouping of Companies, Vacancies, Placements, People etc. according | + | <nav type=" |
+ | * [[# | ||
+ | * [[# | ||
+ | * [[# | ||
+ | * [[# | ||
+ | * [[# | ||
+ | |||
+ | <pane id=" | ||
+ | |||
+ | Questions can be created for Companies, Vacancies, Placements, People etc. specific | ||
In IQX these can enable very precise searching to be made but in order to set up the questionnaires most effectively you must first consider how the information is to be used in Searches.\\ \\ | In IQX these can enable very precise searching to be made but in order to set up the questionnaires most effectively you must first consider how the information is to be used in Searches.\\ \\ | ||
Questionnaires can be set up for the following: | Questionnaires can be set up for the following: | ||
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**Vacancy** | **Vacancy** | ||
Benefits, Location, nearest bus routes/ train station, type of timesheets required. It is possible to modify your website for an automatic trigger to send the vacancy description to the website.\\ | Benefits, Location, nearest bus routes/ train station, type of timesheets required. It is possible to modify your website for an automatic trigger to send the vacancy description to the website.\\ | ||
- | **Department** | ||
- | (Accessed by Agency Setup> | ||
**Placement** Have contracts been sent, specialist invoicing parameters, evaluation reports for client and candidate.\\ | **Placement** Have contracts been sent, specialist invoicing parameters, evaluation reports for client and candidate.\\ | ||
**User** | **User** | ||
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**The Agency** | **The Agency** | ||
Report parameters.\\ | Report parameters.\\ | ||
+ | **Contact Event** | ||
+ | Questions can be used for analysis e.g. survey of candidate responses or results to particular questions.\\ | ||
+ | **Tempshift Plan** | ||
+ | Questions can be included to monitor candidate performance e.g was their performance poor, good etc.\\ | ||
+ | **Timesheet** | ||
+ | Questions can be included to monitor candidate performance and record client survey answers. \\ | ||
+ | **Purchase Account** | ||
+ | Questions here are connected to self bill.\\ | ||
+ | **Departments for Expiry Questions** | ||
+ | If you have a general candidate question with an expiry lead time rather than creating a new departmental question and moving answers the question can be linked to a department or departments here. \\ | ||
+ | **Department** | ||
+ | (Accessed by Agency Setup> | ||
+ | |||
+ | |||
===== Setting up Questionnaires ===== | ===== Setting up Questionnaires ===== | ||
- | Questionnaires are entered in the following type of form, which are accessed from the Maintenance> | + | Questionnaires are entered in the following type of form:\\ |
- | {{: | + | {{ : |
+ | Which are accessed from either: | ||
+ | * Maintenance> | ||
+ | * Maintenance> | ||
**Box A: The questions**\\ | **Box A: The questions**\\ | ||
- | **Order** The order in which the questions appear is determined by this number. The default numbering is in tens. Can be change any time, as required, to reorder the list of questions.\\ | + | **Order** The order in which the questions appear is determined by this number. The default numbering is in tens. Can be change any time, as required, to reorder the list of questions. |
- | **Question ID** The unique ID code of up to 3 alphanumeric characters\\ | + | **Question ID** The unique ID code of up to 3 alphanumeric characters. Note this is only used to identify the questions and is not seen by end users.\\ |
**Description** The description appears in the lists - can be up to 25 characters.\\ | **Description** The description appears in the lists - can be up to 25 characters.\\ | ||
- | **Type** the type of question it is to be - see below for definition.\\ | + | **Type** the type of question it is to be - see the Question Types tab for a definition |
**Min Step Size** Numeric and scored question types can specify a minimum step size eg - 1 for years, 000's for turnover etc.\\ | **Min Step Size** Numeric and scored question types can specify a minimum step size eg - 1 for years, 000's for turnover etc.\\ | ||
**Unit** Numeric and scored question types can specify the type of number unit used e.g. £s, years etc. For Text questions, specifies the number of lines to show.\\ | **Unit** Numeric and scored question types can specify the type of number unit used e.g. £s, years etc. For Text questions, specifies the number of lines to show.\\ | ||
+ | **Required** This requires an answer to be entered before a new record can be saved. | ||
+ | **Group** | ||
+ | **Wizard Group** This should be set to -2 if you would like to include any questions in the Fast New Wizard. \\ | ||
+ | **Audit** Tick if you want changes to this question to be audited.\\ | ||
+ | **Web Publish** If IQX Apps are enabled tick if you want this question to appear in the App to be seen/ | ||
+ | **Web View** If IQX Apps are enabled this tick can be used to make this question appear in an alternative App - a candidate question can be seen in a client app when the client is looking at candidate information. \\ | ||
+ | **Search Hide** If ticked users will not be able to search for this question useful for example for equal opportunity questions. \\ | ||
+ | **Heading Collapse** If ticked the section will be collapsed by default and users will need to click the + to see the detail.\\ | ||
+ | **Heading Answer** If there are answers within the header and the heading is collapsed it will say Has Answers so users can quickly see where the data is.\\ | ||
+ | **Expiry Lead** for Person and Department date questions. If a number is entered this question will be shown on the Tempdesk Expiry Dates view. The number is treated as a “Lead Time” for renewal to decide on urgency of expiring. Expiry questions can be allocated to departments if not relevant for all (Maintenance> | ||
+ | **Expiry Behaviour** Use din conjunction with compliance domains and customised jobs to determine whether an expired date should simply be a warning or a block.\\ | ||
+ | **Long Description** Can be used to display a longer description in reports or in iqxWEB. \\ | ||
+ | **Read Only** To turn on set General Settings Group of Settings 1670 Show Readonly on Question Maintenance to Y, if ticked the question will be visible on the record but cannot be answered. \\ | ||
+ | **Include in Key Word Search** | ||
+ | **Font Colour** It can be helpful to have the most important questions highlighted in a different colour, select the relevant question and use the Font Colour button to choose a colour. \\ | ||
+ | **Depends on Question ID and Depends on Choice ID** For use in iqxWeb and Web References. \\ \\ | ||
+ | |||
+ | |||
+ | Select the Question on the main table to see the Choices (Box B) below for that question. \\ | ||
+ | |||
+ | **Box B**\\ | ||
+ | Single, Multiple, Graded, Scored and Sub Menu question types have Choices to select from: | ||
+ | |||
+ | **Order** The Order in which the choices appear is determined by this column. The default numbering is in tens.\\ | ||
+ | **Choice ID** Enter a unique ID code of up to 4 alphanumeric characters.\\ | ||
+ | |||
+ | Wildcard grouping can be set up in the Choice ID for MULTIPLE selection questions so that reporting can be done by group or by detail. A% Group title, AA%, AA%, AAB, AAC....\\ Example using Locations: | ||
+ | S% All of Scotland\\ | ||
+ | SA% STRATHCLYDE\\ | ||
+ | SAA% Glasgow\\ | ||
+ | SAAA Glasgow Central\\ | ||
+ | SAAB Glasgow North\\ | ||
+ | SAAC Glasgow South\\ | ||
+ | SB% AYRSHIRE\\ | ||
+ | SBA Ayr\\ | ||
+ | SBB Kilmarnock\\ | ||
+ | If a Questionnaire item is filled as Glasgow North it would be found in Searches for All of Scotland, Strathclyde, | ||
+ | A group choice - where a % is used in the ChoiceID can be set to ReadOnly so that it cannot be selected on a record. | ||
+ | |||
+ | However, many Agencies opt for a straight list of places.\\ \\ | ||
+ | If a Multiple question type Choice has Choice ID of * then it accepts a number, can be used for Others. \\ | ||
+ | |||
+ | Default Values - if for a single or multi selection question, an underline character _ is used as a Choice ID then that choice will be selected by default for all records if nothing else has been chosen. | ||
+ | |||
+ | **Choice Description** Enter a Description of up to 25 characters | ||
+ | |||
+ | **Auto-fill search words** If the Choice can be logically filled by auto-filling enter the word or words that - if found in a CV - would indicate the possession of the Choice. Separate by commas.\\ | ||
+ | Languages are suitable to be filled and are entered to the lowest Sub Choice level.\\ | ||
+ | Nationality is not good for auto-filling as any Company name or language skill might indicate a plurality of Nationalities.\\ | ||
+ | Historic items such as Qualifications and Previous Job Title are suitable, Future items such as Desired Job Title is not as would also be filled by previous positions held.\\ \\ | ||
+ | |||
+ | **Value** Used for Single question to be used in a Shift Template for the Grade, the best Choice should have the highest value. | ||
+ | |||
+ | **Box C**\\ | ||
+ | Sub Choices are for Graded Questions or Sub Menu Selections only. Graded choices all have the same sub choice options, Sub Menu questions can have different sub choices per choice.\\ | ||
+ | |||
+ | **Order** The Order in which the questions appear is determined by this column. The default numbering is in tens.\\ | ||
+ | **Sub Choice ID** Enter a unique ID code of up to 4 characters\\ | ||
+ | **Sub Choice Description** Enter a Description of up to 25 characters.\\ | ||
+ | **Value** Used for Graded questions, the best Sub Choice should have the highest value. | ||
+ | |||
+ | </ | ||
+ | <pane id=" | ||
+ | ==== Question Types ==== | ||
+ | Each question is of a **TYPE** - Heading, Numeric, Date, Text, Single or Multiple Choice, Graded, Scored or Sub Menu Selection.\\ \\ | ||
+ | **Heading** allows grouping of questionnaire, | ||
+ | **Numeric** A number is given as answer to a question. | ||
+ | For example: No. of Employees - 35, Salary required: 24k | ||
+ | The minimum step size can be set and the type of unit can be specified e.g. years or K etc.\\ | ||
+ | **Date** A date is given as answer to a question. | ||
+ | For example: Date first became a client - 16/06/97\\ | ||
+ | **Text** Enter a text answer, it can be searched for by ‘contains’, | ||
+ | **Upper case Text** Ideal for codes, qualifications.\\ | ||
+ | **Single Selection** Only one of the Choices in Box B can be selected. Useful for Driving Licence where the answer is Yes or No. A default answer can be set if _ is used as the Choice ID.\\ | ||
+ | **Multiple selection** You can select as many Choices as are appropriate. e.g. Industry, Mailing Lists.\\ | ||
+ | **Graded Selection** Each selection can be graded according to predefined sub choices | ||
+ | **Scored Selection** Each selection is scored with a number. e.g. years of experience.\\ | ||
+ | **Sub Menu Selection** There can be a single selection list of sub choices that can be made against each choice, for example the question may be Job title, choice Engineer, sub choices of Electrical, Mechanical, Process etc. of which one can be selected. | ||
+ | |||
+ | Single choice, Multiple choice, Graded and Scored questions have an autoskill search words column for Auto-filling from a CV document. Words should be separated by commas but no spaces. This is good for qualifications, | ||
+ | </ | ||
+ | |||
+ | <pane id =" | ||
+ | |||
- | **Required** This requires an answer to be entered before a new record can be saved. | ||
Questionnaires have a group option related to them as follows: | Questionnaires have a group option related to them as follows: | ||
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|-1710|Not Searchable or visible if no rights. Switchable View 4.| | |-1710|Not Searchable or visible if no rights. Switchable View 4.| | ||
|-1720|Not Searchable or visible if no rights. Switchable View 5.| | |-1720|Not Searchable or visible if no rights. Switchable View 5.| | ||
- | |-2000|Will appear at end of general questionnaire in New Person wizard only| | + | |-2000|Will appear at end of general questionnaire in New Person wizard only.| |
+ | |||
+ | ^Wizard Group^ | ||
+ | |1| Will appear at the bottom of the Fast New Wizard.| | ||
+ | |||
+ | Global candidate questions can be hidden from the Fast New wizard for particular departments. | ||
+ | |||
+ | Any question that is to be excluded for certain departments should be given the wizard group of 1 and a group of -3. Then in general settings group of settings number 3300 enter a list of department codes that should be excluded from seeing these questions. | ||
- | === Departmental Placement Questionnaire Additions === | ||
- | ^Group^ | ||
- | |-3|Appear at top of the Questionnaire, | ||
- | |-10|Appear at top of the Questionnaire, | ||
=== Company Questionnaire Additions === | === Company Questionnaire Additions === | ||
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|1|Appear in Questionnaire ONLY.| | |1|Appear in Questionnaire ONLY.| | ||
|0|Appear in Questionnaire AND top section.| | |0|Appear in Questionnaire AND top section.| | ||
+ | |-5|Appears in the bottom of the Questionnaire, | ||
|-10|Appears in BOTTOM of Miscellaneous view.| | |-10|Appears in BOTTOM of Miscellaneous view.| | ||
|-20|Appears in Vacancy AWR view.| | |-20|Appears in Vacancy AWR view.| | ||
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|-200|Appears in Vacancy Compliance Questions view. Editable by Compliance only| | |-200|Appears in Vacancy Compliance Questions view. Editable by Compliance only| | ||
- | === Departmental | + | === Placement Questionnaire Additions === |
^Group^ | ^Group^ | ||
- | |-3|Appear at top of the Questionnaire, ONLY editable by Accounts.| | + | |-3|Appear at the bottom |
- | |-10|Appear at top of the Questionnaire, | + | |
- | === Departmental Placement Questionnaire Additions === | + | |
=== Departmental Vacancy Questionnaire Additions === | === Departmental Vacancy Questionnaire Additions === | ||
^Group^ | ^Group^ | ||
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|0|Appear in Questionnaire AND top section.| | |0|Appear in Questionnaire AND top section.| | ||
+ | === Departmental Placement Questionnaire Additions === | ||
+ | ^Group^ | ||
+ | |-3|Appear at top of the Questionnaire, | ||
+ | |-10|Appear at top of the Questionnaire, | ||
- | **Audit** Tick if you want changes to this question to be audited.\\ \\ | ||
- | **Expiry Lead** for Person and Department date questions “Expiry Lead”. If a number is entered this question will be shown on the Tempdesk “Expiry Dates” view. The number is treated as a “Lead Time” for renewal to decide on urgency of expiring. Expiry questions can be allocated to departments if not relevant for all (Maintenance> | ||
- | \\ Each question is of a **TYPE** - Heading, Numeric, Date, Text, Single or Multiple Choice, Graded, Scored or Sub Menu Selection.\\ | ||
- | **Heading** allows grouping of questionnaire, | ||
- | **Numeric** A number is given as answer to a question. | ||
- | For example: No. of Employees - 35, Salary required: 24k | ||
- | The minimum step size can be set and the type of unit can be specified e.g. years or K etc\\ | ||
- | **Date** A date is given as answer to a question. | ||
- | For example: Date first became a client - 16/06/97\\ | ||
- | **Text** Enter a text answer, it can be searched for by ‘contains’, | ||
- | **Upper case Text** Ideal for codes, qualifications.\\ | ||
- | **Single Selection** Only one of the Choices in Box B can be selected. Useful for Driving Licence where the answer is Yes or No. A default answer can be set if _ is used as the Choice ID.\\ | ||
- | **Multiple selection** You can select as many Choices as are appropriate. e.g. Industry, Mailing Lists.\\ | ||
- | **Graded Selection** Each selection can be graded according to predefined sub choices | ||
- | **Scored Selection** Each selection is scored with a number. e.g. years of experience.\\ | ||
- | **Sub Menu Selection** There can be a single selection list of sub choices that can be made against each choice, for example the question may be Job title, choice Engineer, sub choices of Electrical, Mechanical, Process etc. of which one can be selected. | ||
- | Single choice, Multiple choice, Graded and Scored questions have an autoskill search words column for Auto-filling from a CV document. Words should be separated by commas but no spaces. This is good for qualifications, | + | </ |
- | Select the Question on the main table to see the Choices (Box B) below for that question. | + | <pane id =" |
+ | ==== Compliance Questions ==== | ||
- | **Box B**\\ | + | Compliance questions cover any questions that relate to a candidate being compliant to work, this can cover anything from basic right to work (what evidence do they have) to job specific training requirements that need to updated each year.\\ \\ |
- | Single, Multiple, Graded, Scored and Sub Menu question types have Choices | + | |
- | + | ||
- | **Order** The Order in which the choices appear is determined by this column. The default numbering is in tens.\\ | + | |
- | **Choice ID** Enter a unique ID code of up to 4 alphanumeric characters.\\ | + | |
- | Wildcard grouping | + | Agencies that have dedicated compliance teams may wish to have the compliance questions on a separate view that can only be edited by users with the relevant rights. |
- | S% All of Scotland\\ | + | |
- | SA% STRATHCLYDE\\ | + | |
- | SAA% Glasgow\\ | + | |
- | SAAA Glasgow Central\\ | + | |
- | SAAB Glasgow North\\ | + | |
- | SAAC Glasgow South\\ | + | |
- | SB% AYRSHIRE\\ | + | |
- | SBA Ayr\\ | + | |
- | SBB Kilmarnock\\ | + | |
- | If a Questionnaire item is filled as Glasgow North it would be found in Searches for All of Scotland, Strathclyde, | + | |
- | A group choice - where a % is used in the ChoiceID can be set to ReadOnly so that it cannot be selected on a record. | + | |
- | However, many Agencies opt for | + | Any compliance questions that are specific to a department should be added to the relevant department questionnaire rather than the general person questionnaire. \\ \\ |
- | If a Multiple question type Choice has Choice ID of * then it accepts a number, can be used for Others. | + | |
- | Default Values - if for a single or multi selection question, an underline character _ is used as a Choice ID then that choice will be selected by default for all records if nothing else has been chosen. | + | For any date questions |
- | + | </ | |
- | **Choice Description** Enter a Description of up to 25 characters | + | |
- | + | ||
- | **Auto-fill search words** | + | |
- | Languages are suitable to be filled and are entered to the lowest Sub Choice level.\\ | + | |
- | Nationality | + | |
- | Historic items such as Qualifications and Previous Job Title are suitable, Future items such as Desired Job Title is not as would also be filled by previous positions held.\\ \\ | + | |
- | + | ||
- | **Box C**\\ | + | |
- | Sub Choices are for Graded | + | |
- | + | ||
- | **Order** The Order in which the questions appear is determined by this column. The default numbering is in tens.\\ | + | |
- | **Sub Choice ID** Enter a unique ID code of up to 4 characters\\ | + | |
- | **Sub Choice Description** Enter a Description of up to 25 characters.\\ | + | |
- | **Value** Used for Graded questions, the best Sub Choice should have the highest value\\ | + | |
- | ===== Drop Down Questions on iqxWEB ===== | + | <pane id =" |
- | If you would like 1 or more questions hidden until a question has been answered you can do this by creating a question with an underscore (_) at the start of the id and add it to a group.\\ | + | |
- | The question(s) you would like to be hidden can have any ID but **MUST** be in the same group as the one with the underscore (_)\\ | + | ====iqxWEB Questions ==== |
- | EG:\\ | + | Questions that are set up in IQX can be made available for answering on iqxWEB. |
- | Question ID: _AA\\ | + | |
- | Question Description: | + | |
- | Type: Select\\ | + | |
- | Group: 1\\ | + | |
- | ---- | + | |
- | Question ID: BBB\\ | + | |
- | Question Description: | + | |
- | Type: text\\ | + | |
- | Group: 1\\ | + | |
- | ---- | + | |
- | Question ID: CCC\\ | + | |
- | Question Description: | + | |
- | Type: text\\ | + | |
- | Group: 1\\ | + | |
- | ----\\ | + | |
- | This will generate 3 questions, the bottom 2 will be hidden until the first question is answered. | + | For a set up where questions |
+ | </ | ||
+ | </ |