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sa26-00 [2018/07/14 01:56] – [Narrowing Down the Likely Causes of Connection Failure] Justin Willey | sa26-00 [2018/07/16 12:59] – [Narrowing Down the Likely Causes of Connection Failure] Justin Willey |
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<li class="level1"><div class="li"> Can other users that share the same iqx.ini file (on a network share or mapped drive) connect? If so then 3 & 7 are not the problem.<button type="button" class="button button1" onclick="document.getElementById('3').style.color='lightgrey'; document.getElementById('7').style.color='lightgrey'">Yes</button></div> | <li class="level1"><div class="li"> Can other users that share the same iqx.ini file (on a network share or mapped drive) connect? If so then 3 & 7 are not the problem.<button type="button" class="button button1" onclick="document.getElementById('3').style.color='lightgrey'; document.getElementById('7').style.color='lightgrey'">Yes</button></div> |
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<li class="level1"><div class="li">Does the problem affect all users in one office (who have connected in the past) while other offices can connect alright. If so, then 5 is almost certainly the problem, unless there have been changes made to all the computers iqx.ini files (or a shared iqx.ini).<button type="button" class="button button1" onclick="document.getElementById('1').style.color='lightgrey'; document.getElementById('2').style.color='lightgrey'; document.getElementById('3').style.color='lightgrey'; document.getElementById('4').style.color='lightgrey'; document.getElementById('5').style.color='#4CAF50'; document.getElementById('6').style.color='lightgrey'; document.getElementById('7').style.color='gray';">Yes</button></div> | <li class="level1"><div class="li">Does the problem affect all users in one office (who have connected in the past) while other offices can connect alright. If so, then 5 is almost certainly the problem, unless there have been changes made to all the computers' iqx.ini files (or a shared iqx.ini).<button type="button" class="button button1" onclick="document.getElementById('1').style.color='lightgrey'; document.getElementById('2').style.color='lightgrey'; document.getElementById('3').style.color='lightgrey'; document.getElementById('4').style.color='lightgrey'; document.getElementById('5').style.color='#4CAF50'; document.getElementById('6').style.color='lightgrey'; document.getElementById('7').style.color='gray';">Yes</button></div> |
</li> | </li> |
<li class="level1"><div class="li"><button type="button" class="button button1" onclick="document.getElementById('1').style.color='#4CAF50'; document.getElementById('2').style.color='#4CAF50'; document.getElementById('3').style.color='#4CAF50'; document.getElementById('4').style.color='#4CAF50'; document.getElementById('5').style.color='#4CAF50'; document.getElementById('6').style.color='#4CAF50'; document.getElementById('7').style.color='#4CAF50';">Reset Choices</button></div> | <li class="level1"><div class="li"><button type="button" class="button button1" onclick="document.getElementById('1').style.color='#4CAF50'; document.getElementById('2').style.color='#4CAF50'; document.getElementById('3').style.color='#4CAF50'; document.getElementById('4').style.color='#4CAF50'; document.getElementById('5').style.color='#4CAF50'; document.getElementById('6').style.color='#4CAF50'; document.getElementById('7').style.color='#4CAF50';">Reset Choices</button></div> |
<panel title="Specified database not found"> | <panel title="Specified database not found"> |
{{ ::specifieddatabasenotfound.jpg |}} | {{ ::specifieddatabasenotfound.jpg |}} |
This error indicates that IQX has been able to connect to the database server specified in the iqx.ini file, but it has not found a database of the name specified in the dbn= setting. The most likely cause is that the database name in iqx.ini is wrong, there is a possibility that an administrator has temporary stopped the individual database while leaving the database engine running on the server. In the cas of a live database this latter reason is highly unlikely, but is possible for a training or test database.\\ \\ The required action in most cases is to correct the dbn= setting in iqx.ini. \\ \\ This is an example of Reason 7 in the [[##narrowing_down_the_likely_causes_of_connection_failure|list]] above. | This error indicates that IQX has been able to connect to the database server specified in the iqx.ini file, but it has not found a database of the name specified in the dbn= setting. The most likely cause is that the database name in iqx.ini is wrong, there is a possibility that an administrator has temporary stopped the individual database while leaving the database engine running on the server. In the case of a live database this latter reason is highly unlikely, but is possible for a training or test database.\\ \\ The required action in most cases is to correct the dbn= setting in iqx.ini. \\ \\ This is an example of Reason 7 in the [[##narrowing_down_the_likely_causes_of_connection_failure|list]] above. |
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</accordion> | </accordion> |
The guidance above assumes that iqx.ini rather than the ODBC administrator is being used to manage database connection details. For help with the ODBC administrator, refer to [[DeguggingBDEConnectionFailures#issues_with_the_odbc_dsn_or_the_network|Issues With the ODBC DSN]] in the BDE troubleshoot guide. | The guidance above assumes that iqx.ini rather than the ODBC administrator is being used to manage database connection details. For help with the ODBC administrator, refer to [[DeguggingBDEConnectionFailures#issues_with_the_odbc_dsn_or_the_network|Issues With the ODBC DSN]] in the BDE troubleshoot guide. |